Adjustments Made to Student Health Services, Counseling and Psychological Services Amid COVID

Although COVID-19 has impacted many areas of our lives, students continue to have access to health and mental health resources through Student Health Services (SHS) and Counseling and Psychological Services (CAPS). SHS remains open, offering appointments for sick and injured students in-person at the Fairfax campus and via telehealth. To reduce the risk of community spread of the virus and to protect patients and healthcare workers, some changes have been implemented. Students must call SHS to schedule an appointment or to request a prescription refill. Routine appointments are not being scheduled, and students cannot walk in without an appointment. Students with questions about immunizations or health insurance should also call. In addition, SHS providers and nurses are engaged in the vital work of protecting the Mason community from COVID-19. Our staff of nurses, nurse practitioners, and physicians are educating students and staff with current information; updating protocols according to Centers for Disease Control and Prevention (CDC) and Virginia Department of Health guidelines; screening students for infection; directing sick students to self-isolate; and contacting others who may have been exposed so they can quarantine and monitor for symptoms.
Counseling and Psychological Services (CAPS) is operating remotely, providing crisis services, virtual counseling appointments, daily virtual workshops focused on healthy coping, and virtual support spaces. Learning Services is also providing virtual academic coaching appointments and academic success workshops. To access counseling and learning services, students can call CAPS. In addition, students can connect with free, online psychoeducational services through Therapy Assisted Online (TAO) via a link on the CAPS webpage. Details about these services, as well as additional resources for sustaining mental health during the COVID-19 pandemic, can be found on the CAPS website.
Because of state licensing laws, SHS and CAPS can offer telehealth services to students located in Virginia. Students living outside of Virginia are encouraged to connect with their local providers and to contact SHS or CAPS if they need help with referrals in their local communities.
Immunization Office: 703‑993‑2135
Insurance Office: 703‑993‑2826

Posted in Coronavirus Communications.