Coronavirus/COVID-19 Information for Students

Student Success During the Pandemic

Patriots,

While life has been disrupted for you, Mason has been working hard to stabilizes things as much as possible. While this is new territory for our whole community, we are doing our best to keep you informed and help you be successful. This new website collects important information from across the university so that you have one place to look for information directly related to your student experience, including academics, logistics, and well-being. Please bookmark this page and refer to it regularly.

With classes starting March 23, we wanted to draw your attention to our Keep Learning page, which brings together many resources to make your transition to online learning successful and as stress-free as possible. George Mason University has set up an emergency fund to help students during this challenging time. More information about the fund can be found in on the Student Emergency Assistance Funding page. We also want to make sure you check out all the other resources to support your personal well-being.

To keep track of all Mason updates about changes related to the Coronavirus, please check https://gmu.edu/coronavirus.

Good luck, and please stay healthy.

Rose Pascarell
Vice President for University Life
George Mason University

Dr. Bethany M Usher
Associate Provost, Undergraduate Education
George Mason University
703-993-3794

Official Communications

Official Communications

Academic Success

Well-Being

Services and Hours

Services and Hours

Student Support

Counseling and Psychological Services

  • https://caps.gmu.edu
  • In an effort to protect the health of both our students and our staff, Counseling & Psychological Services is offering all crisis walk in services by phone at this time.
  • If you wish to speak with a counselor between 8:30am-5:00pm(M-F), please call the CAPS office at 703-993-2380 and our staff will gladly connect you with a counselor over the phone.
  • For mental health crises outside of business hours, please contact your Community Director or Campus Police at 703-993-2810.
  • For emergencies, please call 911 or go to your nearest emergency room.

Student Health

  • Visit Student Health Services for updated information
  • If you are on campus and feeling sick,
    • Call Student Health Services during hours of operation to speak with a nurse about your symptoms BEFORE visiting the clinic.
      Phone #: (703) 993 – 2831
    • Current Hours of Operations (Fairfax Clinic Only):
      M-Th: 8:30 am – 4:30 pm
      Fri: 12:30 pm – 4:30 pm
  • Immunization Office and Insurance Offices: March 12 – April 3
    • Students can call 703-993-2135 or email immunize@gmu.edu to reach the Immunization and Insurance Offices to have questions answered. Immunization and Insurance Offices are closed to in-person visits
  • Students can call for health advice from the Optum nurse phone service after-hours by calling 1-866-847-5338The after-hours nurse service is provided by Optum not by the George Mason Student Health Services. Student Health Services is not responsible for the advice given by Optum

Student Support and Advocacy Center

  • Student Support and Advocacy Center is physically closed on the Fairfax and Arlington campuses, but staff are working remotely Monday through Friday from 9:00 AM to 5:00 PM.  If you would like to connect with SSAC, you can do so by
    • sending an email to ssac@gmu.edu,
    • calling 703-993-3686, or
    • submitting a referral at ssac.gmu.edu, using the “Make a Referral” tab.
    • In your communication, please include your first and last name, G number, Mason e-mail, your phone number, and specific information to help us best understand your needs or concerns. Our staff will monitor all incoming communication during business hours and will respond as soon as possible.
  • The Patriot Pantry is physically closed. Please email pantry@gmu.edu with any questions about food resources.
  • If you are reporting a situation involving imminent threat or harm to self or others, call GMU Police at 703-993-2810 or dial 911 first.

Advising

Academic Advising in your Major

University Career Services

Mason Care Network

  • http://mcn.gmu.edu
  • The Mason Care Network will be hosting all student appointments online beginning March 16, 2020 until further notice.
  • Students can go to mcn.gmu.edu to schedule an appointment or visit https://gmu.campus.eab.com/. Once a student has scheduled their appointment, the Success Coach team will email the student with a WebEx meeting link

Mason Student Services Center


Registrar, Student Accounts, and Financial Aid – The one stop shop that is on the first floor of SUB I

  • Visit https://mssc.gmu.edu/ for latest updates
  • Face to face operations have been temporarily suspended. The Mason Student Services Center is available for remote services
  • Virtual service is available Monday through Friday from 9-5 M-F via e-mail at mssc@gmu.edu or via virtual check-in at https://mssccheckin.gmu.edu/

Writing Center

  • writingcenter.gmu.edu 
  • Writing Center (all locations): 
    • Writing Center is closed over Spring break and reopens on March 23 
    • Starting from March 23, the Writing Center will offer all its sessions online while the university is on its virtual instruction schedule. Students will have the option of meeting tutors in real time online (synchronous tutoring) or sending in drafts for written feedback (asynchronous tutoring). Hours of operation will not be altered
    • The Writing Center website and scheduler will be updated to reflect changes

On-Campus Resources

Bookstore

  • https://gmu.bncollege.com/
  • Bookstore / Patriot Tech hours will be the following through April 3:
    • Fairfax 9am-5pm 
    • SciTech 9am-5pm 
    • Arlington 9:30am-5pm 
    • No Saturday hours for any location 

Resident Dining

  • Fairfax
    • Southside Dining Hall is open Monday – Sunday: 10:30 am – 1 PM and 4:30 PM – 7:00 PM
    • Ikes and The Globe: Closed
  • SMSC
    • Monday – Friday: 7:30 AM – 9:30 PM; 11:30 AM – 1:00 PM; 5:30 PM – 7:00 PM
    • Saturday: 7:30 AM – 9:30 PM
    • Sunday: Closed

Retail Dining

University Life Arlington

University Life SciTech

Buildings and Facilities

Computer Labs

  • https://its.gmu.edu/service/computer-labs/ 
  • Fairfax:
    • JC Computer Lab: Spring break hours - 9am- 6pm on weekdays; 7am - 12am on weekends
    • Innovation Hall Computer lab: 10am- 5pm weekdays; CLOSED on weekends 
  • Arlington: As of March 12 - Open as usual. Please call 703–993–8226 for any updates to hours
  • Sci-Tech: Thru March 20: Closed over spring break. Hours have not been confirmed for once classes start via virtual learning

Library

  • Please check website for updates: http://library.gmu.edu/
  • Will be updating the library website to reflect hours for extended spring break thru April 3
  • A summary of available library services between now and April 3 will be posted to the website

Recreation

  • https://recreation.gmu.edu
  • The health and safety of our participants is of the highest priority. In response to the coronavirus outbreak and to assist in limiting exposure on campus, George Mason University Recreation has made the following adjustments to programs and services:
  • FACILITIES: Facility hours:
    • The Aquatics & Fitness Center (AFC), Recreation & Athletic Complex (RAC), RAC Field, Outdoor Basketball Courts, Skyline Fitness Center, and West Campus Fields are CLOSED until further notice
    • UPDATES regarding facility hours
      • Please continue to check our website for the most up-to-date information related to anticipated dates and times when facilities will be re-opened.
  • PROGRAMS: The following programs have been canceled through May 19
    • Group Fitness classes to include aqua aerobics and in-person personal training. Personal training sessions may be conduced virtually.
    • Masters swim program.
    • All club sports games (home and away) and practices/group activities
      • Clubs with planned travel during this time will need to communicate with visiting teams and event organizers. Club officers are responsible for the cancellation of all travel related reservations and initiating refunds when possible.
    • Intramural sports activities that are conducted in-person and on-campus
  • WHAT IS AVAILABLE: The Intramural Sports staff is currently working to organize online “e-gaming” options for Madden, FIFA, and Super Smash Bros. Participation will be open to all current George Mason University students, faculty, and staff.
    • Participants will be required to have their own gaming system (PS4, Xbox, or Switch), game, and online gaming account.
    • Registration Dates: March 20 – 29
      • The Mason Open Golf Tournament has been rescheduled for Fall 2020
      • Outdoor Adventures trips and equipment rentals
      • Challenge Course programsPlay Begins: March 30
  • The department will continue to monitor the situation and communicate with various offices on-campus to make informed decisions regarding the health and safety of our students and staff.
  • The Recreation staff are considering a variety of virtual programming options as well as some controlled outdoor programming with reduced numbers and appropriate social distancing and will communicate this information through the website and social media.

Student Centers

  • Check Student Centers website for updateshttps://studentcenters.gmu.edu/hours/
  • Reduced hours for the Student Centers, beginning Monday, March 23, 2020.
    • JC: 7:30am-7pm Mon-Fri, CLOSED Sat/Sun
    • Hub: 7:30am-6pm Mon-Fri, CLOSED Sat/Sun
    • SUB I: 7:30am-6pm Mon-Fri, CLOSED Sat/Sun

CVPA

Transportation

Mason Shuttle

Parking

  • https://transportation.gmu.edu/parking-services/ 
  • Effective immediately, daytime restrictions for reserved parking permit owners will be lifted until 7am on Monday, April 6 in General permit parking areas (green shaded areas on our Fairfax campus parking map https://info.gmu.edu/wp-content/uploads/Fairfax-Parking-Map_2019.pdf 
  • Reserved permits may not park in any other reserved lot, deck or in any space in General areas with a signed restriction
  • Reserved parking permit owners may park in the non-restricted parking spaces in Lots A, C, K, L, M, O, P, PV and the General permit area of the Rappahannock Parking Deck (Levels 1 & 2 with the exception of the segregated visitor area/parking) at all times.  Overnight restrictions in the General permit area of Rappahannock Parking Deck will be lifted during this time
  • Time restrictions will resume at 7am Monday, April 6
  • For questions please contact Parking Services at (703) 993-2710, (703) 993-2828 or email us at parking@gmu.edu 

Other Resources

Admissions

  • Visit https://www2.gmu.edu/admissions-aid/visit-mason for latest updates
  • All events including info sessions, campus tours, high school visits, and college fairs, and are cancelled thru 4/19/2020.
  • Any changes moving forward will be reflected on the admissions website

Leadership Education and Development

Websites

FAQs