Let’s Help Our Students Conversation Guide

Text version of the infographic on the Let’s Help Our Students page.

Say What You See

  • “Hi _, I just want to check in. I’ve noticed _, and wanted to see if you wanted to talk about it.”
  • “I’ve noticed _ and wanted you to know that I am here to support you.”
  • “You seem distracted today. What’s going on?”
  • “Hey, it seems like you’re having a hard time. I am here to support you if you want to talk about it.”

Show You Care

  • “I care about your well-being, so I just wanted to check in to see how you’re doing. I want to know how I can be the most helpful for you.”
  • “Thanks for taking some time to talk with me. I wanted to have this conversation because I care about how you’re doing and want you to know that I’m here to support you in the ways you need.”
  • How can I be helpful?”

Hear Them Out

  • Focus on listening. If questions are helpful:
  • “Wow, I’d like to hear more about that.”
  • “I’m sorry, that seems like a difficult situation to be in, what is that like for you?”
  • “That sounds really hard, how is that affecting your life?”

Connect to Help

  • “Thank you for being so open with me. I want to continue this conversation, and I also want to make sure you’re getting the help you need. I really think you may find _ to be a very helpful and comforting resource.”
  • “Reaching out to _ for the first time can be a little confusing. Would you like help connecting to _?”
  • “I really think _ can address some of your needs, but sometimes it takes several tries to find a place that is the best fit. For any reason if it doesn’t feel like a match, then ask what other resources may be a better fit for your needs.”
  • Tip: Offering the name of someone from the resources can help the student feel more comfortable when they reach out.