MSSC Expands Virtual Services

On April 25, thMason Student Services Center (MSSC) expanded its virtual services with a new resource to help students get answers to their questions 24/7. The Mason Student Services Center Knowledge Community is a new tool powered by a knowledgebase of more than 600 articles providing answers to a huge variety of FAQs. Students can search by keywords or topic to quickly find the answers they need related to services from all MSSC partner offices: 
  • Admissions 
  • Financial Aid 
  • Student Accounts 
  • Registrar 
  • University Life 
  • General Student Service 
The MSSC, located in the lower-level of SUB I on the Fairfax Campus, is Mason’s one-stop for many student service requests. Andrew Bunting, Executive Director of Enrollment Services, notes: “MSSC will continue to offer in-person service by appointment, as well as virtual service through our website request forms. This new resource offers another way to serve our students through self-service, which saves time and gets them to resolution faster.” Email questions to Kim Shumadine, Director of MSSC.

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