Services and Hours - University Life

Student Support

Counseling and Psychological Services

https://caps.gmu.edu
In an effort to protect the health of both our students and our staff, Counseling & Psychological Services is offering all crisis walk in services by phone at this time.
If you wish to speak with a counselor between 8:30am-5:00pm(M-F), please call the CAPS office at 703-993-2380 and our staff will gladly connect you with a counselor over the phone.
For mental health crises outside of business hours, please contact your Community Director or Campus Police at 703-993-2810.
For emergencies, please call 911 or go to your nearest emergency room.

Student Health

Visit Student Health Services for updated information
If you are on campus and feeling sick,
- Call Student Health Services during hours of operation to speak with a nurse about your symptoms BEFORE visiting the clinic.
  Phone #: (703) 993 – 2831
- Current Hours of Operations (Fairfax Clinic Only):
  M-Th: 8:30 am – 4:30 pm
  Fri: 12:30 pm – 4:30 pm
Immunization Office and Insurance Offices:
- Students can call 703-993-2135 or email immunize@gmu.edu to reach the Immunization and Insurance Offices to have questions answered. Immunization and Insurance Offices are closed to in-person visits
Students can call for health advice from the Optum nurse phone service after-hours by calling 1-866-847-5338. The after-hours nurse service is provided by Optum not by the George Mason Student Health Services. Student Health Services is not responsible for the advice given by Optum

Student Support and Advocacy Center

Student Support and Advocacy Center is physically closed on the Fairfax and Arlington campuses, but staff are working remotely Monday through Friday from 9:00 AM to 5:00 PM. If you would like to connect with SSAC, you can do so by
- sending an email to ssac@gmu.edu,
- calling 703-993-3686, or
- submitting a referral at ssac.gmu.edu, using the “Make a Referral” tab.
- In your communication, please include your first and last name, G number, Mason e-mail, your phone number, and specific information to help us best understand your needs or concerns. Our staff will monitor all incoming communication during business hours and will respond as soon as possible.
The Patriot Pantry is physically closed. Please email pantry@gmu.edu with any questions about food resources.
If you are reporting a situation involving imminent threat or harm to self or others, call GMU Police at 703-993-2810 or dial 911 first.

Advising

Academic Advising in your Major

Students with declared majors are still able to receive academic advising during this time from their school or college. Most departments are offering a combination of virtual appointments (via WebEx, Skype for Business, or Blackboard Collaborate Ultra) and/or phone appointments. Details specific to your major and how to access advising is being communicated directly from each school or college, and may also be available on your school or college’s website. Exploratory students (students not yet in a school/college and without a declared major) should make their advising appointments with the Mason Care Network. Students are encouraged to be in contact with their academic advisor and utilize existing tools for degree progress and planning. Students in the Honors College should contact their major and minor advisors for questions specific to those requirements. Honors College students with questions about Honors courses should contact their Honors College advisor or email hcadvise@gmu.edu. For more information, please see the links below for your school or college.

University Career Services

https://careers.gmu.edu
All University Career Services in-person services and events have been canceled for the remainder of the spring semester. However, we are serving you virtually and continue to offer career counseling and advising via phone and video chat.
Schedule your appointment through Handshake or call us at 703-993-2370: http://gmu.joinhandshake.com/appointments
Get more appointment details: http://careers.gmu.edu/appointments
Need a resume or cover letter reviewed? Email it to us careers@gmu.edu
Virtual career events and workshops are still being offered! Check the calendar in Handshake or at: https://careers.gmu.edu/

Mason Care Network

http://mcn.gmu.edu
The Mason Care Network will be hosting all student appointments online beginning March 16, 2020 until further notice.
Students can go to mcn.gmu.edu to schedule an appointment or visit https://gmu.campus.eab.com/. Once a student has scheduled their appointment, the Success Coach team will email the student with a WebEx meeting link

Mason Student Services Center

Registrar, Student Accounts, and Financial Aid – The one stop shop that is on the first floor of SUB I

Visit https://mssc.gmu.edu/ for latest updates
Face to face operations have been temporarily suspended. The Mason Student Services Center is available for remote services
Virtual service is available Monday through Friday from 9-5 M-F via e-mail at mssc@gmu.edu or via virtual check-in at https://mssccheckin.gmu.edu/

Writing Center

writingcenter.gmu.edu
Writing Center (all locations):
- Writing Center is closed over Spring break and reopens on March 23
- Starting from March 23, the Writing Center will offer all its sessions online while the university is on its virtual instruction schedule. Students will have the option of meeting tutors in real time online (synchronous tutoring) or sending in drafts for written feedback (asynchronous tutoring). Hours of operation will not be altered
- The Writing Center website and scheduler will be updated to reflect changes

On-Campus Resources

Bookstore

https://gmu.bncollege.com/
Physical locations are closed due to COVID-19; however, the bookstore is open, processing online retail orders

Resident Dining

Fairfax
- Southside Dining Hall is open Monday – Sunday: 10:30 am – 1 PM and 4:30 PM – 7:00 PM
- Ikes and The Globe: Closed
SMSC
- Monday – Friday: 7:30 AM – 9:30 PM; 11:30 AM – 1:00 PM; 5:30 PM – 7:00 PM
- Saturday: 7:30 AM – 9:30 PM
- Sunday: Closed

Retail Dining

For up-to-date closings and hours visit https://masondining.sodexomyway.com/dining-near-me/hours

University Life Arlington

https://ularlington.gmu.edu
Available 9a-5p Monday through Friday by phone or email.

University Life SciTech

https://ulscitech.gmu.edu
Available 9a-5p Monday through Friday by phone or email.

Buildings and Facilities

Computer Labs

https://its.gmu.edu/service/computer-labs/
Fairfax:
- JC Computer Lab: Spring break hours – 9am- 6pm on weekdays; 7am – 12am on weekends
- Innovation Hall Computer lab: 10am- 5pm weekdays; CLOSED on weekends
Arlington: As of March 12 – Open as usual. Please call 703–993–8226 for any updates to hours

Library

Contactless pickup/return service is now available in the Fenwick Library lobby on the Fairfax campus and the Colgan Hall lobby on the Science & Technology campus.
Hours for each library location have been updated and posted for the Fall 2020 semester. Please note that Gateway Library has closed permanently.
For Fall 2020, Course Reserves will feature electronic resources only; physical reserves will not be circulating. For more information, visit https://library.gmu.edu/reserves.
Access to e-books available via HathiTrust has been extended.
For more information and service updates, please monitor https://library.gmu.edu and review the FAQs at https://library.gmu.edu/faq-page.

Recreation

https://recreation.gmu.edu
The health and safety of our participants is of the highest priority. In response to the coronavirus outbreak and to assist in limiting exposure on campus, George Mason University Recreation has made the following adjustments to programs and services:
FACILITIES: All facilities are closed until further notice.
- This includes: The Aquatics & Fitness Center (AFC), Recreation & Athletic Complex (RAC), RAC Field & Outdoor Basketball Courts, Skyline Fitness Center, and West Campus Fields.
- UPDATES regarding facility hours
  - Our website will be updated with any information related to anticipated dates and times when facilities will be re-opened. Sign up to get email alerts regarding changes to our Facility Hours using this link: https://signup.e2ma.net/signup/1894940/1811821/
PROGRAMS: All in-person programs have been canceled until further notice.
- Including: Group Fitness classes, Personal Training sessions, the Masters Swim program, All club sports games, (practices &group activities), Intramural sports activities (excluding e-gaming & virtual options)
- WHAT IS AVAILABLE: Please visit our Virtual Programming webpage for a full list of our Virtual offerings to help you stay healthy, active and engaged during this time. https://recreation.gmu.edu/virtual-recreation/
The department will continue to monitor the situation and communicate with various offices on-campus to make informed decisions regarding the health and safety of our students and staff.
The Recreation staff are considering a variety of virtual programming options as well as some controlled outdoor programming with reduced numbers and appropriate social distancing and will communicate this information through the website and social media.

Student Centers

Check Student Centers website for updates: https://studentcenters.gmu.edu/our-buildings/building-hours//
Reduced hours for the Student Centers, beginning Monday, March 23, 2020.
- JC: 7:30am-7pm Mon-Fri, CLOSED Sat/Sun
- Hub: 7:30am-6pm Mon-Fri, CLOSED Sat/Sun
- SUB I: 7:30am-6pm Mon-Fri, CLOSED Sat/Sun

Arts

All events in any spaces managed by the College of Visual and Performing Arts, including the Center for the Arts and the Hylton Performing Arts Center, are cancelled through 2020.
Center for the Arts Update and FAQs (6/15/2020): https://cfa.gmu.edu/plan-your-visit/covid-19-updates
Looking Ahead: A Virtual Conversation with the Center for the Arts June 23 at 7 p.m.: http://cfa.calendar.gmu.edu/looking-ahead-a-conversation-with-the-center-for-the-arts
Hylton Performing Arts Center Update and FAQs (6/15/2020): https://hyltoncenter.org/plan-your-visit/covid-19-updates
Moving Froward: A Virtual Conversation with the Hylton Center June 24 at 7p.m. https://hylton.calendar.gmu.edu/moving-forward-a-conversation-with-the-hylton-center

Transportation

Mason Shuttle

Visit https://transportation.gmu.edu/shuttles/ for the latest updates and schedule updates
Follow the Mason Shuttle Twitter account for up to date information

Parking

https://transportation.gmu.edu/parking-services/
Effective immediately, daytime restrictions for reserved parking permit owners will be lifted until 7am on Monday, April 6 in General permit parking areas (green shaded areas on our Fairfax campus parking map https://info.gmu.edu/wp-content/uploads/Fairfax-Parking-Map_2019.pdf
Reserved permits may not park in any other reserved lot, deck or in any space in General areas with a signed restriction
Reserved parking permit owners may park in the non-restricted parking spaces in Lots A, C, K, L, M, O, P, PV and the General permit area of the Rappahannock Parking Deck (Levels 1 & 2 with the exception of the segregated visitor area/parking) at all times.  Overnight restrictions in the General permit area of Rappahannock Parking Deck will be lifted during this time
Time restrictions will resume at 7am Monday, April 6
For questions please contact Parking Services at (703) 993-2710, (703) 993-2828 or email us at parking@gmu.edu

Other Resources

Admissions

Visit https://www2.gmu.edu/admissions-aid/visit-mason for latest updates
All events including info sessions, campus tours, high school visits, and college fairs, and are cancelled thru 4/19/2020.
Any changes moving forward will be reflected on the admissions website

Leadership Education and Development

https://lead.gmu.edu
LEAD Office is currently moving to a virtual presence and our physical office space will remain closed until further notice. Please check our website and social media (Facebook, Twitter, and Instagram) regularly for updates.